Customizing the Personal Email Manager end-user portal

Administrator Help | TRITON AP-EMAIL | Version 8.2.x

You can use the Settings > Personal Email > End-user Portal page to customize the end-user facility's appearance and to designate the quarantined message queues whose messages are displayed in Personal Email Manager end-user notification email.

Choosing a logo display

By default, the Forcepoint company name and logo appear on the Personal Email Manager end-user page. You may choose to have no company name or logo appear on the portal. For this option, leave the Company name field blank and select None in the Logo field drop-down list.

You can also customize the end-user portal by having your company name and logo appear there. Use the following procedures to customize your Personal Email Manager end-user portal in the End-user Portal Options section:

Enter your company name in the Company name field.

In the Logo field drop-down list, select Custom.

The Upload logo field appears. Browse to your logo file and select it for upload. The logo file must be:

A .gif, .png, .jpeg, or .jpg file format

Up to 1 MB and 120 x 34 pixels in size

You can change the logo file you use by clicking Browse next to your logo filename and browsing to a new logo file.

Enabling blocked message delivery

Specify the queue to which you want a message blocked by the Personal Email Manager Always Block list delivered.

Mark the Save the original message to a queue check box, and select a queue from the drop-down list or add a new queue for this purpose.

Enabling end-user action auditing

Specify whether you want to maintain a record of end-user email management activities performed from either the Personal Email Manager notification message or the Quarantined Messages List.

Mark the Audit end-user actions check box in the End-user Audit Option section to enable the Personal Email Manager Audit Log. View this log at Main > Status > Logs > Personal Email Manager. See Personal Email Manager Audit Log for information about this log.

Activating quarantined message list caching

You can activate a list caching function for the Personal Email Manager end-user Quarantined Messages list that can enhance list display performance by reducing the number of database refresh operations. The following end-user actions do not automatically trigger a page refresh:

These operations reduce the size of the Quarantined Messages List until the page is less than half its original size, when an automatic refresh occurs.

Personal Email Manager end users may initiate a manual page refresh at any time by clicking Refresh.

Choosing quarantine message queue display

Select the queues whose messages are displayed to Personal Email Manager end users by marking the check box next to the desired queue name in the Message Queue Display Settings section.

Enabling quarantine message delivery

You can specify Personal Email Manager behavior when an end user clicks Deliver for a selected message in the Quarantined Messages list. Select 1 of the following options:

Deliver quarantined message, to allow end users to release blocked email for direct delivery to their inboxes

Resume quarantined message processing, to force the analysis of blocked email to resume through all subsequent filters. If this option is used, a message may not be delivered to an end user if it triggers a subsequent filter.