Updating the operating system on an existing web protection machine

Deployment and Installation Center | TRITON AP-WEB and Web Filter & Security | v8.0.x

If the existing web protection machine meets the hardware specifications for v8.0.x, and you want to update the operating system in place, rather than moving to a new machine, use the following procedure to make sure that your policies and system configuration are preserved.

Run the Websense Backup Utility on each machine that includes web protection components.

Windows: Navigate to the Websense bin directory (C:\Program Files or Program Files (x86)\Websense\Web Security\bin) and enter the following command:

wsbackup -b -d <directory>

Linux: Navigate to the /opt/Websense/ directory and enter the following command:

./WebsenseTools -b -b -d <directory>

Replace <directory> with the destination path for the backup archive.

Run the TRITON infrastructure backup process.

Go to Start > Administrative Tools > Task Scheduler and select Task Scheduler Library.

If the Triton Backup task is disabled, right-click the task and select Enable.

Right-click the Triton Backup task and select Run.

The file is saved in the C:\EIPBackup directory by default.

Save the backup file or files in a safe location on another machine or device.

Update the operating system on the machine.

Depending on the operating system that you are upgrading, Websense software may continue to run normally, or may be damaged or completely removed from the machine.

If there is a problem with Websense software on the machine:

Uninstall and reinstall the affected components, keeping the same Websense software version that existed before the operating system changed.

Verify that Websense components are running as expected.

Copy the backup file or files created in previous procedure to the Websense machine.

Use the Websense Backup Utility to restore your policy and configuration settings from backup.

Windows: Navigate to the Websense bin directory (C:\Program Files\Websense\bin or C:\Program Files\Websense\Web Security\bin) and enter the following command:

wsbackup -r -f <path>\<file>.tar.gz

Linux: Navigate to the /opt/Websense/ directory and enter the following command:

./WebsenseTools -b -r -f <path>/<file>.tar.gz

Replace <path> with the location of the file and <file> with the file name. The file name always ends with a .tar.gz extension.

Restore your TRITON infrastructure settings from backup.

Go to Start > Administrative Tools > Services.

Right-click the following service and select Stop.

Websense TRITON Unified Security Center

Websense TRITON Web Server

Websense TRITON - Web Security

Open the Windows Control Panel and click Programs, then Programs and Features.

Select Websense TRITON Infrastructure, then click Uninstall/Change.

When asked if you want to modify, repair, or remove TRITON infrastructure, select Modify, then click Next until you get to the Restore Data from Backup screen.

Mark the Use backup data box, then click Browse to locate the backup folder.

Click Next until the restore process beings.

When the restore process is complete, click Finish.

Return to the Services window and click Refresh. If any of the services that you stopped has not restarted, right-click it and select Start.