Upgrading Web Security or Web Filter to 7.6.0 > Upgrade instructions (Linux)

Upgrade instructions (Linux)

Applies to

Web Filter v7.1, v7.5, v7.6

Web Security v7.1, v7.5, v7.6

Web Security Gateway v7.1, v7.5, v7.6

Upgrade instructions

The version 7.6 Web Security Linux installer is used for upgrades. After it starts, the installer detects when older version components are installed. The installer also detects which Websense components are installed and need to be upgraded.

 

Important  Filtering and logging services are not available while running the upgrade. To reduce the impact on network users, run the upgrade after hours, or during a quiet time on the network.

Perform the following procedure on each machine running Websense Web Security components.

 

Important  If Websense components are installed on multiple machines, see Upgrade order for important information about the required upgrade sequence. All components that interact in a deployment must be upgraded to the same version.

1.	Close all instances of Websense Manager (v7.1) or TRITON - Web Security (v7.5).

2.	Log on the installation machine with administrator privileges (typically, as root)

If you are upgrading User Service or Logon Agent, this ensures that those components have administrator privileges.

3.	Perform a full system backup. See Backing up files.

4.	Close all applications and stop any antivirus software.

5.	Check the etc/hosts file. If there is no host name for the machine, add one.

See the Hostname for instructions.

6.	Create a setup directory for the installer files, such as /root/Websense_setup.

 

Important  If your Websense services have been running uninterrupted for several months, the installer may have difficulty stopping them. To prevent the upgrade process from timing out and failing, stop the services manually and start them again before beginning the upgrade. For instructions, see Starting or Stopping Web Security Services.

7.	Download and start the Web Security Linux installer. See Starting the Web Security Linux installer for instructions.

Important  If Websense components are installed on multiple machines, see Upgrade order for important information about the required upgrade sequence. All components that interact in a deployment must be upgraded to the same version.

8.	On the Introduction screen, click Next.

Note  These instructions refer to installer screens. In the command-line Linux installer, prompts are displayed that correspond to each screen. Instructions for a screen also apply to the corresponding command-line prompt. The main difference is how options are selected. Rather than clicking items in a screen, you will enter menu-item numbers or characters.

9.	On the Subscription Agreement screen, click I accept the terms of the Subscription Agreement and click Next.

10.	If Websense Manager (v7.1) or TRITON - Web Security (v7.5) is installed on this machine, the TRITON - Web Security Disabled after Upgrade screen appears. Click Next to proceed.

In version 7.6, TRITON - Web Security must run on a Windows machine as part of the TRITON Unified Security Center.

11.	On the Websense Upgrade screen, select Start the upgrade and then click Next.

Important  Be sure to close all instances of TRITON - Web Security (v7.5) or Websense Manager (v7.1), on all machines, before clicking Next.

12.	When you click Next, a Stopping All Services progress message appears. Wait for Websense services to be stopped.

The Pre-Upgrade Summary screen appears when the services have been stopped.

In some cases, the installer may be unable to stop the Websense services. If the services have not been stopped after approximately 10 minutes, then stop them manually. You can leave the installer running when you do so. Use the WebsenseAdmin command. See Starting or Stopping Web Security Services for instructions. Once you have manually stopped the services, return to the installer.

13.	On the Pre-Upgrade Summary screen, review the list of Websense components that will be upgraded, and then click Install.

Note  TRITON - Web Security may appear in the list of components to be upgraded. However, it will not be upgraded. It will be disabled.

Critical files are backed up and install properties initialized. And then the Installing Websense screen appears.

14.	Wait for the Upgrade Complete screen to appear. Click Done to exit the installer.

15.	Reboot the machine.

 

Important  The machine must be rebooted to complete the upgrade process.

16.	If you stopped your antivirus software, restart it.

17.	If you have an integration product installed, additional upgrade steps may be necessary. See:

Check Point Integration

Cisco Integration

Citrix Integration

Squid Web Proxy Cache Integration

Universal Integrations

18.	Repeat the upgrade procedure on each machine running Web Security components, in the recommended order (see Upgrade order).

All components that interact must be upgraded to the same version.

If you have complete installations in separate locations that do not interact, they do not have to run the same Websense software version.

19.	After all components have been upgraded, see Initial Configuration. Be sure to reset specific custom values if you are Upgrading from v7.1.1.

Upgrading Web Security or Web Filter to 7.6.0 > Upgrade instructions (Linux)