Technical Library | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Viewing Status > Viewing mobile device status
Viewing mobile device status
Administrator Help | TRITON AP-DATA | Version 8.3.x
Related topics:
*
Configuring the Mobile Data Loss Prevention Policy
*
Configuring the mobile agent
*
Mobile device settings
*
Mobile Device filters
To view the status of all mobile devices and users connected to the system:
1.
Select Main > Status > Mobile Status.
The resulting screen lists all mobile devices registered with the TRITON management server. The list displays information for each device, such as:
*
owner
*
device type (iPhone, Android phone)
*
last sync time
To customize the information shown in each column, click the Table Properties () button. See below for descriptions of the information you can display.
 
* 
Note 
Some mobile devices do not use all of the available fields. In this case, the field for that device is empty.
2.
To drill down further, select a device in the list. In the Details pane, you can view information about the device owner, such as his or her phone number and email address. If the owner's full name is found in the user directory, this is displayed as well. (Otherwise, the full name field shows N/A.) The Details pane also shows how many devices are registered to the owner and which was last synchronized.
3.
To remove a device from the list, select it and click Remove. To remove all devices at once, click Remove All.
Status is sent from the mobile agent to the TRITON management server in intervals between 1 and 60 minutes. This is configurable by clicking Settings in the toolbar.
Changing table properties
Click the Table Properties () button to customize the contents of your report. Select the properties to display and choose the column width for each.
Column
Description
Device ID
The Unique Device Identifier (UDID) associated with the device.
Device Type
The type of mobile device, for example, iPad or iPhone.
Email
The email address associated with this mobile device.
Last Sync Time
The date and time this mobile device last synchronized with your network email system.
User
The mobile device owner.
User Agent
The network protocol this mobile device uses to communicate with the TRITON AP-DATA system (Touchdown, ActiveSync, etc.).
Applying column filters
If you choose, you can sort, group, and filter items by column name. For example, you can sort by mobile device type or users.
To do so, click the down arrow by any column name and choose an option:
Field
Description
Sort Ascending
Select this option to sort the table by the active column in ascending alphabetical order.
Sort Descending
Select this option to sort the table by the active column in descending alphabetical order.
Filter by (column)
Select this option to filter the data in the table by the type of information in the active column, such as by description or task name.
Clear filter
Select this option to clear the filter and display all tasks.
To view the current filters in use, click the information icon next to Column Filtering Activated.
Columns using a filter have a funnel icon next to the column name.
To clear a filter from a column, click the down arrow by any column name and select Clear filter. Additionally, many screens have a Filter button: clicking this button enables you to clear a single filter or all filters.
If there are too many items to fit on the screen, you can also browse the list using the Next, Previous, First, and Last buttons.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Viewing Status > Viewing mobile device status
Copyright 2016 Forcepoint LLC. All rights reserved.