Mobile device settings

Administrator Help | TRITON AP-DATA | Version 8.3.x

Related topics:

Configuring the mobile agent

Configuring the Mobile Data Loss Prevention Policy

Viewing endpoint status

The mobile agent enables you to choose what type of email content to sync to users' mobile devices when they connect to the network. If content breaches your mobile policy, it is blocked or audited as configured.

Use this screen to define how the TRITON management server should manage the mobile devices covered by policy.

Complete the fields as follows:

Field

Description

Keep released messages for

When the mobile agent accepts a release operation for a specific message, it stores it for 2 main purposes:

To wait for the user's device to sync, which triggers the actual release sequence in Exchange.

To avoid any subsequent analysis for the same message by the same user syncing to a second device.

Indicate how long the mobile agent should preserve a release operation.

You can select between 3 and 30 days.

By default, released messages are stored for 14 days.

This number affects the size of your incident database. A large number requires more storage space than a small one.

Update status every

Indicate how often you want device status sent to the management server. Status includes the device owner and type, date of the last synchronization, date of incident detection, and more.

You can update status every minute, hourly, or any interval in between.

By default, status is sent every 5 minutes.

Status from all registered devices is sent to the management server in a single batch operation.

Analyze the following components

Indicate which Exchange server components you want the mobile agent to analyze:

Email messages - Select this to analyze all parts of an email message (Subject, Body, To, From, Attachments, etc.)

Calendar events - Select this to analyze calendar items, including Subject, Location, Attendees, and Description.

Tasks - Select this to analyze content in To-Do lists.

By default, all message types are analyzed.

Trusted Devices

Trusted devices are those you feel you don't need to monitor. Trusted devices do not get analyzed by TRITON AP-DATA.

If you have devices that you do not want enforced:

Select Enable trusted devices.

One by one, enter a user name and user agent for each trusted device, and then click Add.

User name - The name of the device user, case insensitive. Do not include the domain name. For example, enter jdoe rather than mydomain\jdoe. If you leave this field blank, all people who use the device specified in the User agent field are trusted.

User agent - a case-sensitive identifier used to identify the device operating system and email client software. Similar devices share the same identifier. If you leave this field blank, all devices for the specified users are trusted—for example, all mobile devices used by jdoe. If the device is connected to an Exchange server, you can find the user agent string using an interface such as Outlook Web App (OWA).

Click Remove to remove a device from the trusted device list.

Click OK to save your changes.