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Real-Time Monitor is not running
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
This alert is displayed when the Websense RTM Server service is stopped.
Use the Windows Services tool to verify that all 3 Real-Time Monitor services are started, and to start any of the following services that have stopped:
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If any service will not start:
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Check the WebsenseRTMMemoryOutput0.log file (located, by default, in the C:\Program Files (x86)\Websense\Web Security\rtm\logs directory) for information about Real-Time monitor memory usage.
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If the service is running, but the alert continues to appear, this may indicate that Real-Time Monitor was unable to register with Policy Server. Verify that the Policy Server associated with this Real-Time Monitor instance is running, and that the Real-Time Monitor machine can communicate with the Policy Server machine on port 55836 (encrypted communication) or 55856 (non-encrypted communication).
If the services do start, make sure that they are configured for Automatic (not Manual) startup.

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