Directory service connectivity and configuration

Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x

Make sure that the User Service machine and your directory server are running, and able to communicate over the network. The default ports used for directory service communication are:


139	NetBIOS communication: Active Directory
389	LDAP communication: Active Directory, Novell eDirectory, Oracle (formerly Sun Java) Directory Server
636	SSL port: Novell eDirectory, Oracle (formerly Sun Java) Directory Server
3268	Active Directory
3269	SSL port: Active Directory

In addition, consider the following:

If you are running Active Directory in native mode, set the User Service to run as the Local System account. No account should be assigned to the actual service.

User Service connects to the directory with the administrator user name and password configured on the Web > Settings > General > Directory Services > Add Global Catalog Server page in the Forcepoint Security Manager.

Determine whether a firewall is blocking communication between the Security Manager and User Service on port 55815. If so, open the blocked port.