Documentation | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Network Agent issues > High CPU usage on the Network Agent machine
High CPU usage on the Network Agent machine
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
When the CPU on the Network Agent machine is overloaded by demands from other software running on the machine, the agent may be unable to detect and log traffic. In a standalone environment, this can mean that all user requests for websites and Internet applications are permitted, even those that would be typically be blocked.
To address this issue, start by using the Task Manager (Windows) or top command (Linux) to determine which processes on the machine are causing CPU usage to peak.
*
Are there applications that could be run from another machine?
*
Can you move Network Agent to a dedicated machine?

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Network Agent issues > High CPU usage on the Network Agent machine
Copyright 2023 Forcepoint. All rights reserved.