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Manage Off-site Users > Using remote filtering software > Configuring Remote Filtering settings
Configuring Remote Filtering settings
Administrator Help | Forcepoint URL Filtering | v8.5.x
Related topics:
Use the Settings > General > Remote Filtering page to configure what happens if any Remote Filtering Client instance cannot communicate with Remote Filtering Server.
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Select the Block all requests... check box to prevent users from accessing the Internet when Remote Filtering Client cannot communicate with Remote Filtering Server (fail closed).
When Remote Filtering Client is configured to fail closed, a timeout value is applied (default 15 minutes). The clock begins running when the remote computer is started. Remote Filtering Client attempts to connect to Remote Filtering Server immediately and continues cycling through available Remote Filtering Servers until it is successful.
If the user has Internet access at startup, during the timeout period, all requests are permitted until Remote Filtering Client connects to the Remote Filtering Server.
If Remote Filtering Client cannot connect within the configured timeout period, all Internet access is blocked (fail closed) until connection to Remote Filtering Server can be established.
 
Note 
This timeout period allows users who pay for Internet access when traveling to start the computer and arrange for connection without being locked out. If the user does not establish Web access before the 15 minute timeout period expires, the user must restart the computer to begin the timeout interval again.
For detailed information about how remote filtering works, which components are involved, and how to deploy components, see the Remote Filtering Software technical paper.

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Manage Off-site Users > Using remote filtering software > Configuring Remote Filtering settings
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