Customizing SSL connection failure messages

Administrators can use the tabs of the Configure > SSL > Customization page in the Content Gateway manager as follows:

Certificate Failure: customize the message users receive when they are trying to connect to a site that has an invalid certificate.

Connect Error: customize the message users receive when Content Gateway is unable to connect to the destination web server.


%P	Protocol (HTTP or HTTPS)
%o	The IP address of the host of the proxy that generated the message
%H	Remote hostname of the request
%t	Time
%s	Name of the Content Gateway server
%u	Complete URL
$$DETAILS	Detailed error message
$$TICKETID	The ID number of the incident.

Select the appropriate tab (Certificate Failure or Connect Error).

Click Preview to see the changes.


	Note There is a known problem in Internet Explorer 10 that sometimes results in the wrong block page being displayed in the Preview pane. To work around the problem, click Preview repeatedly until the correct page is displayed, or disable TLS 1.0.

Click Apply to save the changes or Cancel to return to the original message.