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Troubleshooting > Other reporting issues for web protection solutions > Event Message Broker is not running
Event Message Broker is not running
Administrator Help | TRITON AP-WEB and Web Filter & Security | Version 8.3.x
Event Message Broker processes cloud app data.
In deployments with a single Event Message Broker, no cloud app data can be processed when the Broker is stopped. In deployments with multiple Broker instances, as long as the Message Broker Handler is running, other Broker instances process the data.
To address this issue of Event Message Broker not running:
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Windows: Use the Windows Services tool to start Websense Event Message Broker.
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Linux: Use the /opt/Websense/WebsenseDaemonControl command to start Event Message Broker.
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On an appliance: Use the CLI command to start Event Message Broker. See the TRITON Appliances CLI Guide.

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Troubleshooting > Other reporting issues for web protection solutions > Event Message Broker is not running
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