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Log Server Error Reference for Web Protection Solutions : Unable to access LogServer.state file
Unable to access LogServer.state file
TRITON AP-WEB and Web Filter & Security| v8.2.x, v8.3.x | 10-Dec-2016
This warning indicates a problem with the LogServer.state file, which is stored in the Log Server cache folder.
To correct the problem:
1.
Use the Windows Services tool to stop the Websense Log Server service.
2.
Navigate to the cache folder (C:\Program Files\Websense\Web Security\bin\Cache\ or bin\Cache\BCP, by default).
If you have defined a custom directory, you can verify the path on the Web > Settings > Reporting > Log Server page in the TRITON Manager.
3.
Delete the LogServer.state file.
4.
Start Log Server.
If cache file processing does not quickly resume, there may be a corrupted cache file. To resolve this:
1.
Use the Windows Services tool to stop the Websense Log Server service.
2.
Navigate to the cache folder (see path in step 2 above).
3.
Delete the LogServer.state file, if it has been recreated.
4.
Delete the oldest cache (.tmp) file in the directory.
If loss of reporting data is not a serious concern, you can alternatively delete all of the temporary files in the directory.
5.
Start Log Server.

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Log Server Error Reference for Web Protection Solutions : Unable to access LogServer.state file
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