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Log Server Error Reference for Web Protection Solutions : LogServer failed 100 times while obtaining user full names from the UserService
LogServer failed 100 times while obtaining user full names from the UserService
Topic 51265 | TRITON AP-WEB and Web Filter & Security, v8.0.x, v8.1.x | 12-Oct-2015
This non-critical warning occurs when Log Server has been unsuccessful in re-verifying information for users who have generated Internet usage data. This message can occur when:
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By default, Log Server tries to find user information for 90 days, then stops looking. To avoid flooding the Event Viewer or Websense.log file with these errors:
1.
Use the Windows Services tool to stop the Websense Log Server service.
2.
Navigate to the Websense bin directory (C:\Program Files\Websense\Web Security\bin, by default) and open LogServer.ini in a text editor.
3.
In the [UserGroups] section, find CutOffDays.
4.
Change the default value of 90 to 3 (or some other value that works for your organization) to keep Log Server from looking for a user's information for more than the specified number of days.
5.
Save and close LogServer.ini.
6.
Start the Websense Log Server service.

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Log Server Error Reference for Web Protection Solutions : LogServer failed 100 times while obtaining user full names from the UserService
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