Websense software writes error messages to the websense.log file, located in the Websense bin directory (C:\Program Files or Program Files (x86)\Websense\Web Security\bin or /opt/Websense/bin/, by default).

The information in this file is comparable to that found in the Windows Event Viewer. In Windows environments, the Event Viewer presents messages in a more user-friendly format. The websense.log file, however, is available on Linux systems, and can be sent to Websense Technical Support if you need help troubleshooting a problem.