Technical Library | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Log Server and Log Database issues > Wrong reporting page displayed
Wrong reporting page displayed
Web Security Help | Web Security Solutions | Version 7.8.x
If you have deployed a V-Series appliance, the time zone settings on the TRITON management server and Log Server machines must match the time zone on the appliance.
When the time zone settings are out of sync, the wrong page is displayed when administrators attempt to open the Reporting > Investigative Reports page or the Settings > Reporting > Log Database page in the Web Security manager. A logon page or a "logon failed" message is displayed instead of the expected functionality.
To resolve this issue, update the time zone on the TRITON management server and Log Server machines to match the time zone on the appliance, then restart the off-box services.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Log Server and Log Database issues > Wrong reporting page displayed
Copyright 2016 Forcepoint LLC. All rights reserved.