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Troubleshooting > Interoperability issues > Content Gateway is not available
Content Gateway is not available
Web Security Help | Web Security Solutions | Version 7.8.x
When a Content Gateway instance registers with Policy Server, that connection is tracked in the Web Security manager. Information about the Content Gateway instance appears on the Settings > General > Content Gateway Access page, and in the Filtering Service Summary on the System tab of the Status > Dashboard page.
If Web Security components can no longer communicate with the registered instance, a health alert message is displayed in the Web Security manager.
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Make sure that the Content Gateway machine is up, and that Content Gateway is running.
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This alert may indicate a network problem. Verify that Content Gateway can communicate with the Policy Server (ports 55806 and 55880) and Filtering Service (port 15868) machines.

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