Technical Library | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Interoperability issues > Sync Service has been unable to send data to Log Server
Sync Service has been unable to send data to Log Server
Web Security Help | Web Security Solutions | Version 7.8.x
After Sync Service downloads reporting log files from the hybrid service, it passes the files to Log Server so that they can be processed into the Log Database and included in reports. If Sync Service cannot pass the data to Log Server, log files may accumulate on the Sync Service machine, consuming potentially large amounts of disk space.
*
Use the telnet command to verify that it is possible for the Sync Service machine to connect to the Log Server machine on port 55885.
*
Make sure that Log Server is running, and that no Log Server errors appear on the Status > Alerts page.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Interoperability issues > Sync Service has been unable to send data to Log Server
Copyright 2016 Forcepoint LLC. All rights reserved.