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Troubleshooting > Investigative report and presentation report issues > Presentation Reports Scheduler not connected to Log Database
Presentation Reports Scheduler not connected to Log Database
Web Security Help | Web Security Solutions | Version 7.8.x
When a health alert warns that Presentation Reports Scheduler is disconnected from the Log Database, do not create any scheduled jobs in presentation reports until you resolve the problem.
Any scheduled jobs that you create in presentation reports while this connection is broken are only stored temporarily; they cannot be written to the Log Database and saved permanently. As a result, the job definitions are lost when the TRITON machine has to be restarted, or any other time the Websense TRITON - Web Security service is restarted.
Make sure that the database engine is running and any network problems have been resolved. Then, restart the Websense TRITON - Web Security service.
1.
On the TRITON machine, open the Windows Services tool.
2.
Select Websense TRITON - Web Security in the services list.
3.
Click the Restart button in the toolbar.
4.
Close the Services tool after the service has started.

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