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Troubleshooting > User configuration and identification issues > I cannot add users and groups to the Web Security manager > Directory service configuration
Directory service configuration
Web Security Help | Web Security Solutions | Version 7.8.x
If you encounter problems adding users and groups in the Web Security manager, make sure that you have provided complete and accurate configuration for your directory service.
1.
Go to the Settings > General > Directory Services page.
2.
Select the directory service used by your organization.
3.
Verify the configuration. See Directory services and its sub-topics for details.
If Websense User Service is installed on a Linux machine, and is configured to communicate with Active Directory, see User Service on a Websense appliance or Linux server for additional configuration requirements.

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Troubleshooting > User configuration and identification issues > I cannot add users and groups to the Web Security manager > Directory service configuration
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