Configure the Remote Filtering Client heartbeat interval

Web Security Help | Web Security Solutions | Version 7.8.x

In order to determine whether it is inside or outside of the network, Remote Filtering Client sends a heartbeat to Remote Filtering Server. If the heartbeat connection succeeds, Remote Filtering Client knows that it is inside the network. By default, Remote Filtering Client continues to send the heartbeat every 15 minutes to ensure that its status has not changed.

If you would prefer that Remote Filtering Client send the heartbeat less frequently once it has determined that it is inside the network, you can increase the heartbeat interval. In this case, Remote Filtering Client will only send a more frequent heartbeat if it registers a change in network.

To change the heartbeat interval:

Navigate to the Websense bin directory (C:\Program Files\Websense\Web Security\bin or /opt/Websense/bin/, by default) on the Remote Filtering Server machine.

Open the securewispproxy.ini file in a text editor.

Find the HeartbeatRetryInterval parameter and change its value. For example:

HeartbeatRetryInterval=360

In this example, the heartbeat will be sent every 360 minutes, or 6 hours.

The value can be any number of minutes between 0 and 1440 (24 hours).

The default is 15 minutes.

Save and close the file.

Restart the Remote Filtering Server service or daemon.