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Block Pages > Determining why a request was blocked > Request blocked by Filtering Service
Request blocked by Filtering Service
Web Security Help | Web Security Solutions | Version 7.8.x
The HTML source for the more information block page shows information about who requested the site, and what criteria were used to filter the request. Specifically, it shows:
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The user name and source IP address of the request (if available), and the time (in the format HH:MM) that the request was made.
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Which policy is being applied to the request, and whether the policy is assigned to the user, group, domain, computer (individual IP address), or network (IP address range).
If more than one group policy could apply, the message also states whether the Use more restrictive blocking setting is in use. See Configuring filtering settings.
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What aspect of the policy caused the request to be blocked (for example, category or limited access filter, file type, keyword, bandwidth usage).
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The name of the role in which the policy was assigned.
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What resource was used to categorize the site (Websense Master Database, real-time database update, a regular expression included in a real-time database update, custom URL, keyword, Websense Web Security Gateway scanning, and so on).
For example:
User Name: WinNT://Test/tester1 Source IP Address: 10.12.132.17 Current Time: 15:30
This network (10.12.132.0 to 10.12.132.255) is filtered by policy: role-8**Default. The policy includes a category or limited access filter for the current time.
This policy is associated with role: Super Administrator.
The request was categorized by: Master database.
Here, the request is filtered by a policy (Default) applied to the network (IP address range) in which the user's machine is located. The policy assignment was performed in the Super Administrator role, and the requested site was categorized by the Master Database.

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Block Pages > Determining why a request was blocked > Request blocked by Filtering Service
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