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FAQs and Troubleshooting Tips > Troubleshooting tips > Content Gateway does not resolve any Web sites
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Check if the server can resolve DNS lookups by issuing the nslookup command. For example:
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Check if the /etc/resolv.conf file contains the valid IP address of your DNS server(s).
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On some systems, if the /etc/resolv.conf file is unreadable or has no name server entry, the operating system will use localhost as a name server. However, Content Gateway does not use this convention. If you want to use localhost as a name server, you must add a name server entry for 127.0.0.1 or 0.0.0.0 in the /etc/resolv.conf file.
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Check that the Content Gateway user account has permission to read the /etc/resolv.conf file. Change the file permissions to rw-r--r-- (644).
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If the IP addresses in /etc/resolv.conf change, Content Gateway must be restarted.
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FAQs and Troubleshooting Tips > Troubleshooting tips > Content Gateway does not resolve any Web sites
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