Content Gateway does not resolve any Web sites

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Content Gateway does not resolve any Web sites

Help | Content Gateway | Version 7.7.3

The browser indicates that it is contacting the host and then times out with the following message:

The document contains no data; Try again later, or contact the server's Administrator....

Make sure that the system is configured correctly and that Content Gateway can read the name resolution file:

Check if the server can resolve DNS lookups by issuing the nslookup command. For example:

nslookup www.myhost.com

Check if the /etc/resolv.conf file contains the valid IP address of your DNS server(s).

On some systems, if the /etc/resolv.conf file is unreadable or has no name server entry, the operating system will use localhost as a name server. However, Content Gateway does not use this convention. If you want to use localhost as a name server, you must add a name server entry for 127.0.0.1 or 0.0.0.0 in the /etc/resolv.conf file.

Check that the Content Gateway user account has permission to read the /etc/resolv.conf file. Change the file permissions to rw-r--r-- (644).