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Security > Proxy user authentication > Multiple realm authentication > Troubleshooting Multiple Realm Authentication
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Users are not challenged when a challenge is expected
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Users are challenged when no challenge is expected
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1.
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The rules in filter.config are checked and applied. This action occurs as a first step in every type of Content Gateway user authentication. If a filtering rule is matched, the rule is applied and user authentication processing stops. See Filtering Rules.
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In Content Gateway Manager, go to Configure > My Proxy > Basic, scroll to the bottom of the page and verify that Read authentication from child proxy is enabled. If it's not, select On, click Apply, and then restart Content Gateway.
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Security > Proxy user authentication > Multiple realm authentication > Troubleshooting Multiple Realm Authentication
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