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Web Security Log Server Error Reference : Unable to access LogServer.state file
Unable to access LogServer.state file
Topic 50355 | Web Security Solutions | Updated 22-Oct-2013
Applies to:
Websense Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere, v7.7, 7.8
This warning indicates a problem with the LogServer.state file, which is stored in the Log Server cache folder.
To correct the problem:
1.
Use the Windows Services dialog box to stop the Websense Log Server service.
2.
Navigate to the cache folder (C:\Program Files or Program Files (x86)\Websense\Web Security\bin\Cache\ or bin\Cache\BCP, by default).
If you have defined a custom directory, you can verify the path on the Settings > Reporting > Log Server page in the Web Security manager.
3.
Delete the LogServer.state file.
4.
Start Websense Log Server.
If cache file processing does not quickly resume, there may be a corrupted cache file. To resolve this:
1.
Use the Windows Services dialog box to stop the Websense Log Server service.
2.
Navigate to the cache folder (see path in step 2 above).
3.
Delete the LogServer.state file, if it has been recreated.
4.
Delete the oldest cache (.tmp) file in the directory.
If loss of reporting data is not a serious concern, you can alternatively delete all of the temporary files in the directory.
5.
Start Websense Log Server.

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Web Security Log Server Error Reference : Unable to access LogServer.state file
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