Technical Library | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Web Security Log Server Error Reference : Could not read...
Could not read...
Topic 50344 | Web Security Solutions | Updated 22-Oct-2013
Applies to:
Websense Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere, v7.7, 7.8
Full error messages
Could not read field name
Could not read v5 field ## [field name]
Could not read v6 field ## [field name]
Could not read WTG field name
Explanation
Filtering Service receives Internet usage information from Network Agent, Content Gateway, or third-party integration products and formats the data it sends to Log Server based on the source.
These informational errors indicate that Log Server found an invalid piece of data in a record forwarded by Filtering Service. Records with invalid data are not included in the temporary files Log Server creates and sends to the Log Database.
Although the error messages do not indicate a problem with Log Server:
*
Large numbers of errors suggest that a large amount of Internet usage data is not being recorded in the Log Database.
*
The errors suggest either an issue with Filtering Service, or with the component or third-party integration product that sends the information to Filtering Service. To resolve the issue:
1.
Use the Windows Services dialog box or /opt/Websense/WebsenseDaemonControl command to stop and restart Websense Filtering Service.
2.
Refer to the Deployment and Installation Center at support.websense.com for information about correctly configuring Filtering Service communication with Network Agent, Content Gateway, or another integration product.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Web Security Log Server Error Reference : Could not read...
Copyright 2016 Forcepoint LLC. All rights reserved.