eDirectory Agent miscounts eDirectory Server connections

Using eDirectory Agent | Web Security Solutions | Versions 7.7 and 7.8

If eDirectory Agent is monitoring more than 1000 users in your network, but shows only 1000 connections to the Novell eDirectory server, it may be due to a limitation of the Windows API that conveys information from the eDirectory server to the Websense eDirectory Agent. This is occurs very rarely.

To work around this limitation, add a parameter to the wsedir.ini file that counts server connections accurately (Windows only):

Use the Windows Services dialog box to stop Websense eDirectory Agent.

Navigate to the Websense bin directory (C:\Program Files or Program Files (x86)\Websense\Web Security\bin, by default) on the eDirectory Agent machine.

Open the wsedir.ini file in a text editor.

Insert a blank line, and then enter:

MaxConnNumber = <NNNN>

Here, NNNN is the maximum number of possible connections to the Novell eDirectory server. For example, if your network has 1,950 users, you might enter 2000 as the maximum number.

Save the file.

Restart eDirectory Agent.