v7.5 Release Notes for Websense Web Security : Operation tips

Operation tips

Topic 50133 / Updated: 09-Jun-2010

Applies To:

Websense Web Filter 7.5 Websense Web Security 7.5

Improve your experience with TRITON - Web Security

Make use of the Quick Start tutorials offered when you launch TRITON - Web Security. The tutorials can also be accessed from the Help menu.

If this is your first experience with Websense filtering software, use the New User Quick Start tutorial to learn about basic configuration, filtering policy creation, and reporting.

If you have used previous versions of Websense filtering software, use the Upgrading User Quick Start tutorial to orient yourself to the new features in version 7 (if upgrading from version 5.x or 6.x), or in version 7.5 (if upgrading from version 7.0.x or 7.1).

Disable all browser pop-up blocking features.

If you are accessing TRITON - Web Security from a Linux machine, use Firefox 3.5.x.

Install or permanently accept the Websense security certificate the first time you launch TRITON - Web Security. Instructions are available from the Knowledge Base (kb.websense.com).

Avoid using the browser Back and Refresh buttons. Instead, use the breadcrumbs at the top of the page or the left and right navigation panes.

After entering your subscription key, perform system configuration tasks on the Settings pages while the Master Database downloads. After the download is complete, log off and log on again before accessing any policy management features.

Click OK at the bottom of each page in TRITON - Web Security to cache changes made on the page.

In some instances, when you are performing secondary tasks, you must click OK on the secondary page, and then click OK again on the main page to cache your changes. Make sure you see the "Changes have been cached" success message.

Click Save All (at the top of the right shortcut pane) to implement cached changes.

It can take up to 30 seconds for all Websense components to be updated with the changes.

Improve your experience with Websense reporting tools

If you are accessing TRITON - Web Security from a Linux machine, use Firefox 3.5.x to ensure full availability of all reporting features.

If you install TRITON - Web Security first, and then install Log Server, you must manually restart the ApacheTomcatWebsense (Windows) or Tomcat Server (Linux) service or daemon on the TRITON - Web Security machine. This ensures that reporting data appears in TRITON - Web Security, and that scheduled jobs are properly stored in the Log Database.

v7.5 Release Notes for Websense Web Security : Operation tips