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Account Reports > Service reports
Service reports
The Service reports provide data that relates to directory synchronization and to end user message report subscriptions.
If System for Cross-domain Identity Management (SCIM) has been selected for identity management, an audit trail can be configured to collect the synchronization data for that feature. See SCIM audit trail for details.
Directory synchronization reports
If you have Directory Synchronization selected for identity management on your account, you can view and print reports on the portal that show the history of directory synchronizations, including high-level statistics on success/failure and numbers of items synchronized.
1.
Select Reporting > Account Reports > Services.
2.
From the Show drop-down list, select a report to show:
Report
Description
Synchronization History Log
The history log provides a connection history for the specified period, up to 1000 rows.
Synchronization Time Summary
The time summary provides a list of the 20 longest synchronization times.
3.
From the during drop-down list, select the time period for the report. Click more to select a specific date or time.
* 
Note 
The 'last 6 full hours' period does not include a synchronization just performed. You must wait for the hour to pass for it to appear in this report. You can view the very latest synchronization history in the Identity Management page.
4.
Click Generate report.
You can download the report to a CSV or PDF file. You can also print the report.

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Account Reports > Service reports
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