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Changing the Management Server IP Address or Name : Re-registering Forcepoint DLP components
Re-registering Forcepoint DLP components
Changing the Management Server | Forcepoint DLP | 30-Nov-2018
 
Re-register all Forcepoint DLP servers, agents, and protectors when the IP address or hostname of the Forcepoint management server changes.
Before starting the process, be sure to have the user name and password of a Forcepoint DLP administrator account with System Modules privileges.
Re-register Forcepoint DLP servers and agents
Go to each server and machine with a Forcepoint DLP agent installed and do the following:
1.
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In the installer, select the Modify link next to Forcepoint DLP.
3.
Accept the defaults in the installer screens and click Next, until the "Register with the Management Server" screen appears.
4.
When the installers finish:
1.
Log on to the Data Security module of Security Manager and go to the Settings > Deployment > System Modules page.
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Click Deploy.
Re-register ISO/Appliance protector
To re-register protector appliances:
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2.
wizard securecomm
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Click Deploy.
Re-register Forcepoint DLP Protector software package
To re-register Forcepoint DLP Protector software package:
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2.
sudo -i wizard securecomm
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Click Deploy.
Re-register Content Gateway
To enable the Forcepoint Web Security DLP Module, connect Content Gateway to the Forcepoint DLP components on the management server:
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After registration, the IP address can move to another network interface on the same machine; however, that IP address is used for configuration deployment and must be available as long as the 2 modules are registered.
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In the Content Gateway manager, go to the Configure > Basic > General tab.
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The Configure > Security > Web DLP registration screen opens.
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Click Register. A reminder to synchronize the system time between the Content Gateway and management server machines is displayed.
10.
a.
Enable the Analyze FTP Uploads option to send FTP uploads to Forcepoint DLP for analysis and policy enforcement.
b.
Enable the Analyze Secure Content option to send decrypted HTTPS posts to Forcepoint DLP for analysis and policy enforcement.
These options can be accessed from the Configure > Security > Web DLP > General tab.
11.
Click Apply, then restart Content Gateway.
12.
Go to the Data Security module of the Security Manager and click Deploy to complete the registration process.
Troubleshooting the connection between Content Gateway and Forcepoint DLP
If Content Gateway cannot register with Forcepoint DLP components (an error appears in the Content Gateway manager), be sure that a ping from the proxy machine to the Forcepoint management server succeeds.
If the ping fails, use the ipconfig command on the management server machine to verify its IP address.
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The registration process requires that Content Gateway is reachable on eth0. After registration, the IP address may move to another network interface on the system, but that IP address must remain available while the modules are being registered.
If Content Gateway is deployed as a transparent proxy and the communication interface ("C" on a Forcepoint appliance) is subject to transparent routing, the registration process was likely intercepted by the transparent routing and prevented from completing. Ensure that traffic to and from the communication interface is not subject to transparent routing.
If registration still fails, make sure that neither the proxy machine nor the management server has a machine name with a hyphen in it. This has been known to cause registration problems.
And make sure the Content Gateway machine has a fully qualified domain name (FQDN) that is unique in the network. Hostname alone is not sufficient to register the proxy with the management server.

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Changing the Management Server IP Address or Name : Re-registering Forcepoint DLP components
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