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Getting Started > Forcepoint technical support
Forcepoint technical support
TRITON Manager Help | Web, Data, and Email Protection Solutions | v8.3.x
Technical information about your software and services is available 24 hours a day at support.forcepoint.com, including:
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the searchable Forcepoint Knowledge Base (made up of a Solution Center, Technical Library, and customer forums)
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Webinars and show-me videos
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product documents and in-depth technical papers
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answers to frequently asked questions
For additional questions, click the Contact Support tab at the top of the page.
The contact page includes information for finding solutions, opening an online support case, and calling Forcepoint Technical Support.
For faster phone response, please use your Support Account ID, which you can find in the Profile section at My Account.
For telephone requests, please have ready:
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Forcepoint subscription key
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Access to the management console for your solutions (for example, TRITON Manager and Content Gateway manager)
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Access to the machine running reporting tools and the database server (Microsoft SQL Server or SQL Server Express)
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Familiarity with your network's architecture, or access to a specialist
 

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Getting Started > Forcepoint technical support
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