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Getting Started > Logging on to TRITON Manager > TRITON Manager session time outs
TRITON Manager session time outs
TRITON Manager Help | Web, Data, and Email Protection Solutions | v8.0.x
A TRITON Manager session ends 30 minutes after the last action taken in the user interface (clicking from page to page, entering information, caching changes, or saving changes). A warning message is displayed 5 minutes before session end.
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If there are uncached or unsaved changes, the changes are lost when the session ends. Remember to save and deploy changes regularly.
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If TRITON Manager is open in multiple tabs of the same browser window, all instances share the same session. If the session times out in one tab, it times out in all tabs.
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If TRITON Manager is open in multiple browser windows on the same computer, the instances, by default, share the same session.
If the session times out in one window, it times out in all windows.
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In the following instances, you can open multiple TRITON instances that do not share a session. In these situations, if one window times out, the others are not affected.
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Use the File > New Session command to open a new Internet Explorer 8 or 9 window.
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Use Internet Explorer to open one connection to TRITON Manager, and then use Firefox or Chrome to open another connection.
If you close the browser without logging off from TRITON Manager, or if the remote machine from which you are accessing a TRITON module shuts down unexpectedly, you may be temporarily locked out. Websense software typically detects this issue within about 2 minutes and ends the interrupted session, allowing you to log on again.
Note that if you have a second browser already running in this scenario, you may not be able to log on again for a longer period. If this occurs, close all browsers: Websense software then can correctly detect the dropped TRITON logon session and you should be able to log on with a new browser session within 2 minutes.

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