Technical Library | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Changing the TRITON management server IP address or name : Changing the IP address of the Data Security Management Server
Changing the IP address of the Data Security Management Server
Topic 50619 | Management Server Location Change | Data Security Solutions | Version 7.8.x
Perform this task during off hours, or route traffic around the Websense Data Security infrastructure (disabling connectors, ICAP, etc.) while you are performing the task.
It is assumed you have already changed the IP address of the TRITON management server machine. If not, see Changing the IP address of the TRITON management server.
 
* 
Important 
If you change both the IP address and hostname of a server (or the IP address):
*
You must complete the entire process of updating one before starting to change the other (and wait for all endpoints to be updated).
*
If any endpoints are not connected to the network when settings are deployed, you must create a new endpoint package using the package-building tool, and use SMS or a similar mechanism to install the new package on these endpoints.
1.
Stop the protector:
a.
Log onto the protector as root.
b.
Execute service pama stop.
2.
On the TRITON management server, launch the Websense installer.
If you chose to keep installer files the last time you ran the installer, you can launch it without re-extracting files by going to Start > All Programs > Websense > Websense TRITON Setup (Windows 2008) or by navigating to the Windows\Installer\{E546...} directory (Windows 2012).
3.
In the installer, for Data Security, select the Modify link.
4.
Accept the defaults in the installer screens, and then click Next until you reach the Server Access screen. Select the new IP address here.
5.
If you changed the hostname of the TRITON management server, the installer will automatically detect the new settings and configure TRITON Infrastructure.
6.
Proceed through the remaining installer screens, accepting defaults, and click Finish.
7.
If you have a mail server relaying SMTP traffic to the Websense Data Security Management Server (SMTP agent), change its configuration to relay mail to the new Websense Data Security Management Server IP address.
8.
In the Data Security manager, change the IP address on the following pages, if necessary:
a.
Settings > Configuration > System > Archive Storage
b.
Settings > Deployment > System Modules. Choose the SMTP Agent and click the Encryption & Bypass tab.
9.
Re-register all Websense Data Security stand-alone agents, such as: ISA agent, Exchange agent, and printer agent (See Re-registering Data Security components).
10.
Start the protector:
a.
Log onto the protector as root.
b.
Execute service pama start.
11.
Click Deploy in the Data Security manager.
12.
Since management server IP address was changed, all endpoints must be reinstalled with the new IP address.
13.
Verify that new events appear in the traffic log, the system log doesn't display errors, the endpoint status shows that endpoints are synchronized, and that new incidents are written into the data usage incident management screen.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Changing the TRITON management server IP address or name : Changing the IP address of the Data Security Management Server
Copyright 2016 Forcepoint LLC. All rights reserved.