How do I back up and restore Email Security off-appliance components?

Topic 50216 | Backup and Restore | Email Security Solutions | 11-Mar-2014


Applies to:	Email Security Gateway and Email Security Gateway Anywhere, v7.6.x, 7.7.x, and 7.8.x

Use the Email Security backup and restore feature to safeguard the following configuration settings stored on the Email Security Gateway manager:

Database configuration

The Email Security Gateway appliances list

(v7.6.x only) The Email Security Gateway appliance groups list (for Personal Email Manager appliance groups)

Email Security Gateway administrator settings

Presentation report templates and data

The backup and restore function includes a Backup and Restore Log, which displays time-stamped backup and restore activities for the Email Security manager. Because the Backup/Restore utility stops the Email Security manager service, backup and restore activities are recorded only in the Backup and Restore log.

Backup and restore settings made on 1 appliance are applied to all the appliances in your network. The backup settings file size may not exceed 10 MB.

Running the Email Security backup or restore process

To backup the current configuration:

Log on to the Email Security Gateway manager and go to the Settings > General > Backup/Restore page.

Click Backup to activate the utility, then specify a local folder for the backup file. That folder location appears in the File Location field in the Restore Settings section of the page.

If you want to save your backup settings on the Log Database server, mark the corresponding check box.

When you make this selection, the Remote Log Database Server Access box is enabled for you to enter the following server information:

Domain/Host name. Enter the domain if a domain account is used; otherwise, enter the host name of the SQL Server machine.

User name. Enter a user with SQL Server log-in permission.

Password. The password may not contain more than 1 double quotation mark.

Backup/Restore file path. Enter the shared folder path on the remote SQL Server machine (for example, \\10.1.1.2\shared\).

To restore an existing configuration:

Go to the Settings > General > Backup/Restore page.

Click Restore.

Specify the backup file to use.

After the restore process is complete, Email Security Gateway restarts automatically.