Define delivery routes

Administrator Help | TRITON AP-EMAIL | Version 8.2.x

Use the Delivery Route page under Settings > Hybrid Service > Hybrid Configuration to define the domains for which email traffic will be routed to and from the email hybrid service, and the SMTP server addresses that receive mail from and send mail to the hybrid service. Each group of one or more domains and one or more SMTP server addresses comprises a delivery route.


	Important Email hybrid service checks the connection to your SMTP server by sending commands to a "postmaster" address. If your SMTP server does not have a postmaster or administrator address (e.g., postmaster@mydomain.com), you should add it manually before completing this step.

To add a delivery route:

On the Delivery Route page, click Add.

Enter a Delivery route name.

To add domains to your delivery route, click Add under Protected Domains.

Enter the Domain Address (for example, mydomain.com).

Define whether the delivery route should apply to all subdomains in the domain.

To add another domain, repeat steps 3 - 5.


	Note Protected domains added here must already be entered in the Protected Domain group on the Settings > Users > Domain Groups page. See Managing domain and IP address groups for information.

To add inbound SMTP servers to your delivery route, click Add under SMTP Inbound Server Addresses.

Enter the IP address or name of your email management server. This must be the external IP address or name, visible from outside your network.

To add more servers, click Add again. Each new server is given the next available ID number and added to the end of the list. The lowest ID number has the highest preference. Mail will always be received by the server with the highest preference; if that server fails, the server with the next highest preference for that delivery route is used.

To change the preference order, check the box next to a server name, then click Move up or Move down.

To add outbound SMTP servers to your delivery route, click Add under SMTP Outbound Server Addresses. The email system uses these IP addresses to send email to the hybrid service for encryption. See Advanced email encryption for information about this encryption function.

10.

Enter the IP address or name of your email management server. This must be the external IP address or name, visible from outside your network.

To add more servers, click Add again. Each new server is added to the end of the list. If an outbound server connection fails, email in this delivery route that needs to be encrypted is sent to a delayed messages queue for a later delivery attempt.

11.

Click OK.

The delivery route appears in the Route List on the Delivery Route page.

Click Next to continue with hybrid configuration.