Antispam exceptions

Adding an entry to the allowlist or blocklist

Uploading allowlist and blocklist exceptions in bulk

It is possible to tailor some antispam settings in the Forcepoint Email Security Cloud service for individual users, groups, or domains. Antispam exceptions can control the following settings:

Spam Options and Commercial Bulk Email Detection: define per user, group, or domain rules for spam and commercial message filtering

Allow & Block Lists: enable or disable per-user, group, or domain allowlists and blocklists

End-Users settings: control user permissions for populating allowlist and blocklists, and releasing quarantined messages.

To add an antispam exception:

Click Antispam Exceptions.

Click Add.

Enter end-user email addresses, domains, or select the user groups to which the exception applies.


	Tip If you are making a user exception, be sure to enter the user's email address, not LDAP user name.

Allow users to send themselves copies of their spam email

Click Save. Your exception settings will override those in the main policy, and changes to these settings in the main policy will not be inherited.

When the Synchronize... setting is applied, your settings will be overwritten by those in the main policy, and updates to the settings in the main policy are automatically applied to the exception.

Once you have saved the exception, you can re-open it to modify the spam and commercial bulk email, and allow and blocklist settings, if required.

To modify these settings:

On the Antispam Exceptions page, click the entry for the exception you want to edit.

To set Spam Options and Commercial Bulk Email Detection settings that differ from those in the main policy, clear the Synchronize... checkbox. Configure your own spam and commercial email settings, as appropriate, and click Save. Changes to these settings will not be inherited from the main policy.

When the Synchronize... setting is applied, your rules will be overwritten by those in the main policy, and updates to the settings in the main policy are automatically applied to the exception.

Use the Allow & Blocklist settings to define whether per-user, domain, or group-specific allowlists and blocklists are used in addition to policy-wide allowlists and blocklists:

Select Allowlist these addresses to enable per-user, domain, or group allowlists. Clear this checkbox to ignore these allowlists, and only apply allowlists defined for the main policy.

Select Blocklist these addresses to enable per-user, domain, or group blocklists. Clear this checkbox to ignore these blocklists, and only apply blocklists defined for the main policy.

You can modify exception allowlist and blocklist addresses by clicking the links in Allowlist these addresses and Blocklist these addresses. Exception allowlists and blocklists can be uploaded in bulk via CSV files.


	Note Policy-wide allowlists and blocklists, if enabled, are always applied. Updates to the allowlists and blocklists in the main policy are automatically applied.

Click Save.

Synchronization settings for spam options and end-user settings can be modified in bulk for all exceptions using the Modify All button on the Antispam Exceptions page.

Allowlist and blocklists can be imported for your account via CSV files, using the Bulk Operations options on the Antispam Exceptions page. See Uploading allowlist and blocklist exceptions in bulk for more information.