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Working with External Directories > Maintenance > View and manage user data
View and manage user data
You can view account- or policy-level data about end users at any time. The portal provides a clear indication of which records are maintained in the service and which have been synchronized from your directory.
1.
To view account-level data on users, select Account > End Users.
2.
Check the boxes on the left to indicate which search criteria to use.
3.
Narrow down the search by entering or selecting precise data in the middle column.
4.
Check the boxes on the right to indicate what information to include in the results.
5.
Choose how many results to show per page and click Search.
6.
From the resulting data, you can make individual edits or bulk edits. For example, you can:
a.
Undo the manual override.
b.
Delete users.
All changes made on this screen override any group/policy assignments (existing or future ones). To return to the automatic settings, manually undo your changes here.
You can view and manage user data at the policy level as well as using the End Users screen for the policy.
 

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Working with External Directories > Maintenance > View and manage user data
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