Forcepoint Email Security Cloud provides a number of features that can help in the event of a major disaster or a failure of your Internet connectivity or email server.

If Forcepoint Email Security Cloud cannot deliver inbound email to the primary connection specified it looks to see if a secondary connection is configured. This can be to a backup email server or a disaster recovery site.

If Forcepoint Email Security Cloud cannot deliver email to any of the specified inbound connections, it queues all email for up to seven days and attempts to deliver queued email to each route approximately every thirty minutes. The queue operates on a first-in first-out basis, so the oldest email is delivered first when a connection becomes available.

For an inbound connection, click Test to carry out a connectivity test to its destination from your Forcepoint Email Security Cloud clusters.

The connectivity test shows you the response Forcepoint Email Security Cloud received from the email server, plus information about the time taken to reach that destination. You can run this test from various clusters in order to troubleshoot local connectivity issues.