Upgrade procedure for solutions that include web, email, and data protection

Deployment and Installation Center | Web, Data, and Email Protection | v8.1.x

This outline covers the steps required to upgrade either the whole of Websense TRITON Enterprise or a Web and Email Security solution. (Note that TRITON AP-EMAIL always includes TRITON AP-DATA components.)

For complete instructions see:

Upgrading TRITON Enterprise v7.7.x to v7.8.x

Upgrading to TRITON APX v8.1.x

Upgrade Websense Policy Broker. All components on the Policy Broker machine (which may be a full policy source appliance) are upgraded in the correct order.

If you have multiple Policy Brokers, the primary policy broker should be upgraded first. Upgrade replica Policy Brokers after the primary has been upgraded and before attempting to upgrade any Policy Servers associated with the replicas.

Upgrade any instances of Websense Policy Server running off the Policy Broker machine. All components on each Policy Server machine, including user directory and filtering appliances, are upgraded in the correct order.

Upgrade any additional instances of Websense Filtering Service and User Service, running on other machines. All components on each machine, including filtering only appliances, are upgraded in the correct order.

Upgrade the TRITON management server. All modules on the machine are upgraded in the correct order.

Upgrade Web Log Server. All components on the machine are upgraded in the correct order.

Upgrade Email Log Server. All components on the machine are upgraded in the correct order.

Upgrade any additional software instances of Websense Network Agent and Content Gateway. If these components run on V-Series appliances, this step has already been done.

Upgrade any additional Web server components, including transparent identification agents and Remote Filtering Server, that may be running on other machines.

Upgrade any additional TRITON AP-DATA components and agents, including supplemental servers, FCI agents, protectors, and mobile agents.

10.

Upgrade client components, including the logon application (LogonApp.exe), Remote Filtering Client, TRITON AP-ENDPOINT Web, and TRITON AP-ENDPOINT DLP.