Uninstalling endpoint software

Deployment and Installation Center | Web and Data Security Solutions | Version 7.7.x

Applies to:

In this topic

Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere, v7.7.x

Data Security, v7.7.x

Local uninstall

Remote uninstall

You can uninstall endpoint software 2 ways:

Locally on each endpoint agent via Control Panel > Add/Remove Programs (Windows) or the ep-uninstall script (Linux). Add/Remove Programs launches uninstall.exe in the endpoint installation folder.


	Note If you configured an administrative password, you must supply it to uninstall the software.

Remotely through a deployment server.

If you use a deployment server, the uninstall command is:

Web or Data Endpoint:

msiexec /x {product_code} XPSWD=password /qn

Remote Filtering Client:

msiexec /x {product_code} XPSWDRF=password /qn

In these examples, product_code is a unique identifier (GUID) that can be found in the setup.ini file of each installation package, and password is the administrator password that you entered when creating the installation package.

To find the setup.ini file, use a file compression tool like WinZip or 7-Zip to extract the contents of the installation package executable.

Local uninstall

Windows

Go to Start > Control Panel > Add/Remove Programs.

The Add/Remove Programs screen is displayed.

Scroll down the list of installed programs, select Websense Endpoint and click Remove.

Click Yes in the confirmation message asking if you sure you want to delete the Websense Endpoint.

You may be prompted to provide an administrative password, if you defined one. If so, enter the password in the field provided and click OK.

You'll see a system message indicating you must restart your system. Click Yes to restart or No to restart your system later. Once the computer has been restarted, the configuration changes apply.

Linux (Data Endpoint only)

Run the ep-uninstall script (located by default at /opt/websense/LinuxEndpoint/ep-uninstall). You may be prompted for an administrative password, if one was defined by your system administrator.

Remote uninstall

You can uninstall endpoint software remotely by using distribution systems. If you used an SMS distribution system to create packages for installation, those packages can be reused, with a slight modification, for uninstalling the software. If a package was not created for deployment of the endpoint software, a new one needs to be created for uninstalling.

To uninstall with package:

Follow the procedure for Creating and distributing Websense endpoints using SDCCM or SMS.

In step 1, select Per-system uninstall.

Complete the remaining procedures.

After deploying the package, the Websense Endpoint will be uninstalled from the defined list of computers.