Upgrading the Data Security Management Server

Deployment and Installation Center | Data Security Solutions | Version 7.7.x

To upgrade your management server, launch the latest TRITON installation package, WebsenseTRITON77xSetup.exe, where x is the version number. This is the same executable used for scratch installations.


	Important The ports for Data Security modules including Web Content Gateway have been consolidated to 17500-17515. The ports for communicating with Email Security Gateway have been consolidated to 17700-17714. Configure your firewall to open these ports before proceeding.

The installation package detects that earlier versions of the product are installed, and automatically starts a series of upgrade wizards—one for each of the installed components.

TRITON infrastructure

Web Security

Data Security

Email Security

The Data Security portion of the unified upgrade wizard upgrades all necessary components on the Data Security Management Server. See Upgrading the TRITON management server for complete instructions on using the upgrade wizard. This section describes important steps to take before you begin the upgrade and after the upgrade is complete.

Before upgrading:

Disable all network and endpoint discovery tasks as well as all fingerprinting tasks so that they don't run during the upgrade process. Wait until there are no new endpoint discovery incidents appearing in the Data Security incidents report.

Ensure that your supplemental fingerprint repositories are fully synchronized with the primary repository.

Download the pre-upgrade tool dss_773_pre_upgrade_tool.zip from MyWebsense. This tool should be used for upgrades from 7.6.3 to 7.7.0 or 7.7.2, and for upgrades from 7.7.0 or 7.7.2 to 7.7.3. Place the file in any folder on the management server, extract and run it. It requires administrator permissions, so depending on your UAC settings you may be prompted to allow it to run as Administrator. When the tool has finished, a log file displays results.

If the tool cannot connect to your SQL server, it saves 5 SQL files in the same folder as the tool—dss_sql_script_1.sql to dss_sql_script_5.sql. You can log onto the server and run the SQL portion of the tool manually by executing the files in order.

If you are upgrading to Data Security v7.7.0, ensure that the user name and password set for the TRITON Unified Security Center account/Local Administrator account does not exceed 19 characters. Modify these settings if necessary. If you are upgrading it to v7.7.2 or beyond, this is not necessary.