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Troubleshooting > Performance
Performance
Administrator Help | Forcepoint DLP | Version 8.6.x
If discovery and fingerprinting scans are slow, and third-party antivirus software is being used, configure the antivirus software to exclude the following directories from scanning on all Forcepoint DLP servers and management servers:
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:\Program Files (x86)\Websense\*.*
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:\Program Files\Microsoft SQL Server\*.*
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:\Inetpub\mailroot\*.*
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:\Inetpub\wwwroot\*.*
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%TEMP%\*.*
*
%WINDIR%\Temp\*.*
See the antivirus software documentation for instructions. On non-management servers, such as Forcepoint DLP Server policy engines, exclude the following directories from anti-virus scanning:
*
:\Program Files\Websense\*.*
*
:\Inetpub\mailroot\*.*
*
:\Inetpub\wwwroot\*.*
*
%TEMP%\*.*
*
%WINDIR%\Temp\*.*
This should improve system performance. If antivirus software is not being used, contact Forcepoint Technical Support (see Technical Support) for help on improving performance.

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Troubleshooting > Performance
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