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Viewing Incidents and Reports > Viewing the incident list > Managing incident workflow > Assigning incidents
Assigning incidents
Administrator Help | Forcepoint DLP | Version 8.6.x
You can assign specific administrators to an incident. When you do, other administrators—those to whom it has not been assigned—no longer have the ability to perform actions on this incident, with the exception of Superusers. Administrators with the proper role may still be able to view the incident, however.
To assign an incident to someone for action:
1.
Select the incident.
2.
From the toolbar, select Workflow > Assign.
3.
Select the Assign to option.
4.
From the drop-down list, select the person to whom to assign the incident.
5.
Add comments if desired.
6.
Click OK.
To mark an incident as unassigned after it's been assigned:
1.
Select the incident.
2.
From the toolbar, select Workflow > Assign.
3.
Select the Unassigned option.
4.
Add comments if desired.
5.
Click OK.

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Viewing Incidents and Reports > Viewing the incident list > Managing incident workflow > Assigning incidents
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