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Troubleshooting > Problems and Solutions > Performance > Discovery and fingerprinting scans are slow
Discovery and fingerprinting scans are slow
Administrator Help | TRITON AP-DATA | Version 8.3.x
Do you have external antivirus software? If so, configure it to exclude the following directories from antivirus scanning on all TRITON AP-DATA servers and TRITON management servers:
*
:\Program Files\Websense\*.*
*
:\Program files\Microsoft SQL Server\*.*
*
:\Inetpub\mailroot\*.*
*
:\Inetpub\wwwroot\*.*
*
%TEMP%\*.*
*
%WINDIR%\Temp\*.*
See your AV software documentation for instructions. On non-management servers, such as TRITON AP-DATA Server policy engines, exclude the following directories from anti-virus scanning:
*
:\Program Files\Websense\*.*
*
:\Inetpub\mailroot\*.*
*
:\Inetpub\wwwroot\*.*
*
%TEMP%\*.*
*
%WINDIR%\Temp\*.*
This should improve system performance. If you are not running antivirus software, contact Forcepoint Technical Support (see below) for help on improving performance.

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Troubleshooting > Problems and Solutions > Performance > Discovery and fingerprinting scans are slow
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