Classifier Message Tracking Service

VERSION 3.0.0

RELEASE NOTE

Boldon James

December 2014

RN565600

CONTENTS

INTRODUCTION

SYSTEM REQUIREMENTS

INSTALLATION INSTRUCTIONS

FURTHER INFORMATION

DOCUMENTATION

COMPARISON WITH PREVIOUS RELEASES

CONTACT US

1.   INTRODUCTION

Boldon James Classifier Message Tracking Service is a WCF service that is intended to be used in conjunction with Boldon James Exchange Classifier. It can be used to audit messages as they pass through Exchange transport and lookup details of messages that have previously passed through Exchange transport.

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2.   SYSTEM REQUIREMENTS

2.1 Hardware

• 64-bit PC

2.2 Operating System

• Microsoft Windows Server 2008 R2
• Microsoft Windows Server 2012 R2

2.3 Software

• SQL Server 2008 R2
• SQL Server 2012
• Microsoft .NET Framework 4.0

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3.   INSTALLATION INSTRUCTIONS

Before Installation

The person installing the software should be a member of the following group:

• Local Administrators

You will need to create a domain user for the Classifier Message Tracking Service to run as. You must specify this user during the installation. The installation will create the appropriate permissions on the SQL Server to allow the user to read and write the Classifier Message Tracking Log database tables.

Installation

Run the "Setup.exe" from the installation media which will launch the Windows Installer and follow the on screen instructions.

Silent Installation

Not supported.

Post Installation

• To prepare the SQL database for use by the Classifier Message Tracking Service you need to run the 'Prepare Datebase' tool against an existing SQL Server. This allows you to create a database called "Classifier Message Tracking log" with the required tables. It also sets up the following in the database:
    1) Stored procedures to log a message and retrieve a message.
    2) SQL job to delete data older than a configurable age (this is disabled on installation).
    3) Schedule and category for the SQL job.
    4) Database user and role to control access to the data.
  
  
• Run 'Prepare Database' from All Programs \ Boldon James \ Classifier Message Tracking Service on the Windows Start menu. This must be run using a domain account that has SQL Server permission (db_creator server role) to allow it to create the new database and modify it.
  
  
• When you run 'Prepare Database' you will need to supply the following information:
    1) Database Server Name. Enter the hostname of the SQL Server machine (this may be the fully qualified domain name).
    2) Database Instance Name. Enter the name of the Database Server Instance, or leave it blank if there is only a single instance.
    3) Database User. The domain user account that has been specified for the Classifier Messge Tracking Service to run as, in the form <domain>\<username>. Note, this is the account that was specified during the installation.
  
  
• If you experience authentication problems with the WCF connection then you may need to specify a Service Principal Name (SPN) for the account that the Classifier Messge Tracking Service will run as. This is to support authentication of the connection to the SQL Server which uses Kerberos. The form of the SPN for the Classifier Message Tracking Service is as follows:
  
      ExchClassifierTrackingSvc/<server name>
  
  To do this use 'setspn' as follows:
  
      setspn -a SPN <domain>\<username>
  
  Note: it is worth running this command twice to create 2 SPNs for the user, once specifying only the host name of the server machine and once specifying the fully qualified domain name of the server machine.  For example:
  
      setspn -a ExchClassifierTrackingSvc/MySQLSvr MyDomain\ClsTrackUsr
      setspn -a ExchClassifierTrackingSvc/MySQLSvr.MyDomain.com MyDomain\ClsTrackUsr

Uninstallation

If you need to uninstall or repair please do the following:

• Stop the 'Boldon James Classifier Message Tracking Service' from the Services console.
• Run 'Add or Remove Programs' (or 'Programs and Features', depending on your operating system) and remove "Boldon James Classifier Message Tracking Service".

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4.   FURTHER INFORMATION

• None

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5.   DOCUMENTATION

The main product suite documentation is installed with the Classifier Administration Console. Other documentation is installed with Exchange Classifier Administration.

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6.   COMPARISON WITH PREVIOUS RELEASES

6.1 Version 3.0.0

• First version

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7.   CONTACT US

All contact with Boldon James regarding this product should be directed to:

Electronic mail	Phone/Fax	Postal address
support@boldonjames.com (support desk) info@boldonjames.com (general enquiries) sales@boldonjames.com (sales team)	Support: +44(0) 1270 507810 Fax.: +44(0) 1270 507801 Tel.: +44(0) 1270 507800 (general and sales enquiries)	Boldon James Ltd, 1 Westmere Court, Westmere Drive, Crewe, Cheshire, England CW1 6ZE

The support services available are as defined in the current support agreement.

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