Documentation | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Forcepoint Appliances Command Line Interface > Conventions > Administrator account password recovery
Administrator account password recovery
If you have lost or forgotten your admin password, you can either:
*
Have a temporary password sent to the email address configured on the appliance.
*
Contact Forcepoint Technical Support to receive a temporary password by providing the security code displayed on the console
See set account smtp.
Use the temporary password to log on to the appliance:
*
Enter Ctrl+P at the console login prompt.
You will be prompted to set a new password. The old password is overwritten as soon as you type yes in the confirmation dialog box.
The password must be 8 to 15 characters in length and must include:
*
At least one uppercase character
*
At least one lowercase character
*
At least one number
*
At least one character in the set ! # % & ' ( ) * + , - . / ; < = > ? @ [ ] ^ _ { | } ~
The password must exclude all of the following:
*
The special characters space $ : ` \ "
*
The previous three passwords for the account
*
The hostname of the device
*
The user name of any appliance service account (admin, root, tech-support, audit)
*
Common appliance- or company-related names

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Forcepoint Appliances Command Line Interface > Conventions > Administrator account password recovery
Copyright 2020 Forcepoint. All rights reserved.