V-Series appliance general system status

The Status > General page displays first when you log on to the Appliance manager. It presents the current status of each software module on the appliance.

Use this page to:

Check for system alerts, including information about new patches.

Gauge resource use by each module, including:

How many CPUs are dedicated to the module.

How much memory (RAM) is allocated.

Which appliance interfaces are used by the module (for example, C, P1).

Which services (daemons), if any, are included in the module.

Stop and start software services, or restart or disable an entire software module.

Restart or shut down the appliance itself.


	Important For security purposes, a logon session ends after 30 minutes of inactivity. However, you can choose to monitor the Status pages even after the 30-minute timeout is reached. To do this, in the Appliance Controller section, mark the box labeled Monitor status without timing out. You are prompted to confirm your selection. Information on all Status pages then continues to update normally until you close the browser.

Modules on the V-Series may include:

The Appliance Controller software operates behind the scenes. It manages appliance configuration, downloads and applies patches, accesses the backup utility, requests module restarts, initiates shutdowns, and handles other appliance management tasks.

Content Gateway is the web proxy component. It also performs web content scanning and analysis. Several services (daemons) comprise this software.

TRITON AP-WEB is the software that handles web analysis. Several services (daemons) comprise this software.

Network Agent is the Web component that monitors Internet traffic and manages non-HTTP protocols such as instant messaging.

TRITON AP-EMAIL is the software that handles email security. Several services (daemons) comprise this software.

The links and buttons on the page allow you to perform the following tasks:

Button or Link

Description

View Patch

Appears when an alert indicates that a new patch is available. Click the button to go to the Administration > Patches / Hotfixes page, where you can view a list of available patches.

Restart Appliance

Reboot the appliance.

All enabled modules are stopped, then restarted.

Shutdown Appliance

Shut down this appliance and all of its software modules in an orderly fashion.

Restart
(Content Gateway)

Stop and restart all services in the Content Gateway module on this appliance.

Launch (Content Gateway manager)

Launch the Content Gateway manager in a new browser tab or window. See TRITON management consoles.

Stop Services
Start Services
(Content Gateway)

Stop or start all proxy services and content analysis in the Content Gateway module on this appliance.

Restart
(TRITON AP-WEB)

Stop and restart all services in use within the TRITON AP-WEB module on this appliance.

Stop Services
Start Services
(TRITON AP-WEB)

Stop or start all TRITON AP-WEB services running on this appliance.

Note:

If this appliance is not designated to be the Full policy source for your network, some services may not be in use.

Restart
(Network Agent)

Stop and then restart the Network Agent service on this appliance.

Disable
Enable
(Network Agent)

Not all deployments use Network Agent. Disabling it redistributes system resources (CPU and memory) to other modules on the appliance.

The Disable option displays only when Network Agent is running on a TRITON AP-WEB appliance. Network Agent cannot be disabled on a Web Filter & Security appliance.

It is a good idea to perform a full system backup (including the policy source machine) before you temporarily or permanently disable Network Agent, in case you need to re-enable the component in the future.

When you click Disable, you are given two options:

Permanently disable the module

When Network Agent is permanently disabled, the appliance must be re-imaged in order to regain the ability to use Network Agent on the appliance. See Re-enabling Network Agent if permanently disabled.

Temporarily disable the module.

When Network Agent is temporarily disabled, a flag is set to indicate that Network Agent should be shut down on the appliance and not restarted the next time the appliance is restarted.

Note: An important side effect of temporarily disabling Network Agent is that it must be re-enabled before you change the policy source, change the C interface IP address, or apply a patch. On average, it takes 10 minutes to re-enable Network Agent.

When Network Agent is in the temporarily disabled state, both the Enable and Permanently Disable buttons display.

For an introduction to the purpose of Network Agent, see Configuring V-Series Network Agent Interface (N).

Stop Services
Start Services
(Network Agent)

Stop or start the Network Agent service on this appliance.

Restart
(TRITON AP-EMAIL)

Stop and then restart all TRITON AP-EMAIL services on this appliance.

Stop Services
Start Services
(TRITON AP-EMAIL)

Stop or start all TRITON AP-EMAIL services on this appliance.

Re-enabling Network Agent if permanently disabled

If Network Agent is permanently disabled and you want to re-enable it, you must re-image the appliance. This wipes the current system and restores the original, unconfigured system image. See Restoring to factory image in the V-Series Getting Started guide.

After re-imaging, you can apply patches and restore a full backup or module-level backups. If you restore a full backup, the backup must have been made when Network Agent was enabled, otherwise the restore will fail because the configured systems are incompatible.