General system status

Help | V-Series Appliance | Version 8.0.x

The Status > General page displays first when you log on to V-Series console. It presents the current status of each software module on the appliance.

Use this page to:

Check for system alerts, including information about new patches.

Gauge resource use by each module, including:

How many CPUs are dedicated to the module.

How much memory (RAM) is allocated.

Which appliance interfaces are used by the module (for example, C, P1).

Which services (daemons), if any, are included in the module.

Stop and start software services, or restart or disable an entire software module.

Restart or shut down the appliance itself.


	Important For security purposes, a V-Series console session ends after 30 minutes of inactivity. However, you can choose to monitor the Status pages even after the 30-minute timeout is reached. To do this, in the Appliance Controller section, mark the box labeled Monitor status without timing out. You are prompted to confirm your selection. Information on all Status pages then continues to update normally until you close the browser.

Modules on the V-Series may include:

The Appliance Controller software operates behind the scenes. It manages appliance configuration, downloads and applies patches, accesses the backup utility, requests module restarts, initiates shutdowns, and handles other appliance management tasks.

Content Gateway contains the Websense proxy software and web content scanning and analysis. Several services (daemons) comprise this software.

TRITON AP-WEB is the software that handles web analysis. Several services (daemons) comprise this software.

Network Agent is the Web component that monitors Internet traffic and manages non-HTTP protocols such as instant messaging.

TRITON AP-EMAIL is the software that handles email security. Several services (daemons) comprise this software.

The links and buttons on the page allow you to perform the following tasks:


Button or Link	Description
View Patch	Appears when an alert indicates that a new patch is available. Click the button to go to the Administration > Patches / Hotfixes page, where you can view a list of available patches and access the patch management facility.
Restart Appliance	Causes this appliance to be rebooted. All modules are stopped. Modules are then restarted. Modules that are flagged as Disabled are not restarted.
Shutdown Appliance	Causes this appliance and all software modules to be shut down in an orderly fashion.
Restart (Content Gateway)	Causes the Content Gateway module on this appliance (all of its services) to be stopped and then restarted.
Launch (Content Gateway manager)	Launches Content Gateway manager. See Management consoles.
Stop Services Start Services (Content Gateway)	Causes all proxy services and content analysis on this appliance to be stopped. Or, if services are already stopped, Start Services causes all services to be started.
Restart (TRITON AP-WEB)	Causes the TRITON AP-WEB module on this appliance (all services in use) to be stopped and then restarted.
Stop Services Start Services (TRITON AP-WEB)	Causes all TRITON AP-WEB services running on this appliance to be stopped. [If this appliance is not designated to be the Full policy source for your network, some services may not be in use.] Or, if services are already stopped, Start Services causes all services to be started.
Restart (Network Agent)	Causes the Network Agent service on this appliance to be stopped and then restarted.
Disable Enable (Network Agent)	The Disable button for Network Agent displays only when Network Agent is provisioned and running on a TRITON AP-WEB appliance. Network Agent cannot be disabled on a Web Filter & Security appliance. Clicking the Disable button causes the Disable Network Agent dialog box to display. The dialog offers 2 options: 1) permanently disable the module, or 2) temporarily disable the module. Not all deployments use Network Agent. Disabling it redistributes system resources -- CPU and memory -- to other modules on the appliance. However, when Network Agent is permanently disabled, the appliance must be re-imaged in order to regain the ability to use Network Agent on the appliance. See Re-enabling Network Agent if permanently disabled. When Network Agent is temporarily disabled, a flag is set to indicate that Network Agent should be shut down on the appliance and not restarted the next time the appliance is restarted. Note: An important side effect of temporarily disabling Network Agent is that it must be re-enabled before you change the policy source, change the C interface IP address, or apply a patch. On average, it takes 10 minutes to re-enable Network Agent. When Network Agent is in the temporarily disabled state, both the Enable and Permanently Disable buttons display. For an introduction to the purpose of Network Agent, see Network Agent Interface (N).
Stop Services Start Services (Network Agent)	Causes the Network Agent service on this appliance to be stopped. Or, if the service is stopped, Start Services causes the service to be started.
Restart (TRITON AP-EMAIL)	Causes the TRITON AP-EMAIL services on this appliance to be stopped and then restarted.
Stop Services Start Services (TRITON AP-EMAIL)	Causes all TRITON AP-EMAIL services running on this appliance to be stopped. Or, if services are stopped, Start Services causes all services to be started.