Restoring a backup file

Help | V-Series Appliance | Version 8.0.x

Related topics:

Using the backup utility

Scheduling backups

Full appliance configuration backups

Component configuration backups

When you initiate the restore process, all current settings for the appliance or module are erased. Backup files stored on the appliance are not affected. When you are restoring the full appliance configuration, at the end of the restore process, the appliance restarts. The appliance is not restarted after restoring a module.

To restore an appliance or module to a saved configuration:

Stop all Websense software components running off the appliance.

For example, stop Log Server, Sync Service, Linking Service, transparent identification agents, all components associated with the TRITON Manager, and the integrated TRITON AP-DATA Server.

Open the V-Series manager on the appliance whose configuration you want to restore and go to the Administration > Backup Utility page.

Click the Restore tab, then select the configuration type that you want to restore from the Select restore mode list. Note that when you restore a full appliance configuration:

The current appliance version must match the version associated with the backup file. (The appliance version is displayed on the Restore tab.) Thus, a version 8.0 backup can only be restored on an appliance that is at version 8.0.

The current appliance policy source mode (Full policy source, User directory and filtering, or Filtering only) must match the policy source mode in effect when the backup file was created.

In most circumstances, the current appliance mode (Email, Web, Web and Email) must match that of the backup file. (For example, a backup from a TRITON AP-EMAIL-only appliance must be used to restore a TRITON AP-EMAIL-only appliance.)

There is one exception. If you are running in Web and Email mode on a V10000 appliance, you can restore a Web full backup.

The hardware model of the current appliance must be the same as the model that was backed up. (For example, a backup from model V10000 G2R2 must be used to restore a model V10000 G2R2 appliance.)

The original appliance that was backed up cannot also be running elsewhere in the network. Restoring a full configuration re-creates the original appliance and makes use of unique ID numbers from that appliance.

Click Run Restore Wizard. The restore wizard opens.

Select a radio button to indicate where the backup file is stored, and then click Next.

This remote machine: <host name or IP address>: Retrieve the file from the default location on the specified machine. The default location is the path specified in the backup schedule for the selected backup type.

This appliance: Use a backup file that was saved locally.

Another location (browse for file): Use a file saved on any accessible machine in the network.

Select or specify the file to use.

If you selected the default local or remote backup file location, you are given a list of available backup files to use. Select an entry in the list, and then click Next.

If you selected another location, browse to the path on the remote machine where the backup file is located, and then click Next.

Verify the details on the Confirm page, and then click Restore Now. The appliance is restored to the selected configuration.

If you have initiated a full appliance configuration restore, the appliance is restarted during the restore process.

Before starting the off-box components, ensure that the system time of all TRITON component hosts is synchronized. On the appliance, either set the time manually, or, if an NTP server is configured, click OK to trigger an update with the NTP server.

Start the Websense components that are running off the appliance.

Note that if the restore process changed appliance IP addresses, you may need to reconfigure or reinstall off-box components to re-establish communication between on-box and off-box components.