Troubleshooting Tips for X10G Appliances > X10G Switch configuration and recovery

X10G Switch configuration and recovery

X-Series switches A1 and A2 on the chassis connect the X10G security blades to your network. Continual communication from each security blade to the appropriate switches is essential to running the Websense security solution.

Switch A1 and A2 are configured differently. Thus, they are not interchangeable (without an assisted reset). If a switch cannot be recovered through the steps described below, please contact your Websense professional for assistance with a factory reset and pre-initialization.

Switch A1 is used by all blades to communicate with the off-chassis TRITON console. It is also used by all blades running Content Gateway (proxy) to receive and send proxy traffic.

Switch A2 is configured by default in na mode. Switch A2 is used by the Network Agent blade (if there is one configured in Slot 16), to communicate with the N interface that monitors all network traffic for bandwidth use, and filters non-HTTP and non-HTTPS traffic, such as streaming media.

 

Commands available from Security Blade Manager (blades 1 through 15) in a command-line interface (CLI) are:

CLI command	Description
switch A1 configure	Returns switch A1 to Websense factory settings
switch A2 configure na	Resets switch A2 to Websense factory settings and enables Network Agent interface N on switch A2.
switch A2 configure wcg	Resets switch A2 to Websense factory settings and disables network interface N. The Network Agent module is not enabled on the chassis.
switch A1 (A2) verify	Shows the current status of the switch, the service tag number, and other information.

Troubleshooting Tips for X10G Appliances > X10G Switch configuration and recovery