Status tab

Security Appliance Manager Help | Forcepoint Appliances | v2.0.x

The Status tab displays general information for each registered appliance and related service. This tab also allows you to edit appliance information; view resource usage data; and stop, start, and restart services.

This tab uses appliance status Icons to indicate connectivity status.

Appliance status information

General section

The General section of the Status tab displays appliance connectivity status and uptime data, and allows you to edit appliance information and restart the appliance.

Appliance Info window

Click on or hover over the Appliance Info link to display the Appliance Info window. The Appliance Info window displays additional appliance information, including:

Installed hotfixes (listed by ID)

Hardware platform

Service tag

Editing Appliance Information

The Edit Appliance Info window allows you to edit the appliance hostname, description, time zone, and date and time.

To edit your appliance information:

Select the appliance you want to edit in the All Appliances table by clicking in the appropriate table row.

Click Appliance Info at the top of the Status tab.
The Appliance Info window displays.

Click the Edit button in the Appliance Info window.
The Edit Appliance Info window displays.

Edit the appliance information:

To edit the appliance hostname or description, enter the information into the Hostname or Description field.

To edit the time zone, use the Time zone drop-down menu to select the desired time zone.

To edit the date and time, you can either automatically synchronize with an NTP server or manually set the date and time:

To synchronize with an NTP server, select the Automatically synchronize... radio button and enter the NTP server IP address(es).

To manually set the date and time, select the Manually set... radio button and enter the desired date (yyyy/mm/dd or use the date picker) and time (hh:mm:ss).

Click the Save button.

When the appliance information is saved, a confirmation message displays in the Security Appliance Manager banner.

If the appliance information cannot be saved, an error message displays at the top of the Edit Appliance Info window, indicating the error.

Restarting the appliance

To restart the appliance:

Click the restart icon in the upper right corner of the General section of the Status tab. Select Restart appliance from the drop-down menu.
A Restart Appliance dialog box displays.

Click the Yes button in the dialog box.
A Restarting appliance status message displays.

When the appliance has been restarted successfully, the Connectivity status field will display a green Connected icon. See the Icons section for more information about the icons used in the Forcepoint Security Appliance Manager.

Service status information

Web Security Services (TRITON AP-WEB in versions 8.3 and earlier)

The Web Services section of the Status tab displays the status of related services, including:

Message Broker Handler

For more information about Web services, refer to the Web Security Administrator Help document.

Proxy Services

The Proxy Services section of the Status tab displays the status of related services, including:

Analytics Server

Content Cop

Content Gateway

Content Gateway Manager

Endpoint Authentication Server

For more information about the Proxy services, refer to the Content Gateway Manager Help document.

Network Agent Services

The Network Agent Services section of the Status tab displays the status of related services, including:

Control Service

Network Agent

For more information about the Network Agent services, refer to the Web Security Administrator Help document.

Email Security Services (TRITON AP-EMAIL in versions 8.3 and earlier)

The Email Security Services section of the Status tab displays the status of related services, such as:

Authentication Service

Configuration Service

For more information about the Email Security services, refer to the Email Security Administrator Help document.

Stopping or restarting services

The Status tab allows you to stop, start, or restart Proxy, Web Security, Network Agent, or Email Security services.

To stop services:

Click the restart icon in the upper right corner of the appropriate section of the Status tab. Select Stop services from the drop-down menu.
A Stop Services confirmation message displays.

Click the Yes button.
A Services stopped status message displays.

When the services have been stopped successfully, the service fields will display the appropriate status icons. See the Icons section for more information about the icons used in the Forcepoint Security Appliance Manager.

To start services:

Click the restart icon in the upper right corner of the appropriate section of the Status tab. Select Start services from the drop-down menu.
A Starting services status message displays.

When the services have been started successfully, the service fields will display the appropriate status icons. See the Icons section for more information about the icons used in the Forcepoint Security Appliance Manager.

To restart services:

Click the restart icon in the upper right corner of the appropriate section of the Status tab. Select Restart service from the drop-down menu.
A Restart Services confirmation message displays.

Click the Yes button.
A Restarting service status message displays.

When the services have been restarted successfully, the service fields will display the appropriate status icons. See the Icons section for more information about the icons used in the Forcepoint Security Appliance Manager.

Usage section

The Usage section of the Status tab displays CPU and memory usage, including the total, used, and free resources, and the percentage being used.

This section also displays information about disk space usage, including:

Email: system disk and email spool data

Web: system disk, fingerprinting, and proxy cache data

URL Filtering: system disk data